Browse FAQs Ask a Question Controller Questions What do I do now that Microsoft has ended support for Windows® XP? Update on Our Plans to Support Windows XP Still using that old control card? Here’s why you need to upgrade to a software-based controller Error: FireWire Card is not configured for the A3200 (NO RTX INF) How do I downgrade the A3200 drive firmware from version 4.xx or 3.xx to version 2.xx? See More Common Error Messages Error: FireWire Card is not configured for the A3200 (NO RTX INF) How do I correct a Position Error Fault? Why did the stage miss the home cycle? Error: Parameter section too long. Error: .NET assembly changed. See More Motor Questions What is commutation and how does it affect linear motor performance? How do I correct a Position Error Fault? What’s the highest recommended operating coil temperature for your linear motors? Air-Bearing Questions Top 5 Reasons You Need an Air Bearing for Your Motion Control Application I have an ACS-100LP rotary stage with an air-accuated ER8 collet. What air pressure do I use on this? Where can I get parts for the air requirements of my air bearing stage? Amplifer Questions How do I connect a relay or some other external device to my drive? What version of the A3200 software will my hardware support? What is the maximum AC current that I need and what size circuit breaker should I install?